This site is designed for tablets in landscape mode and desktop computers.
Can you please send me my password?
For security reasons we do not keep passwords on file. However, if you forget your password please use the "Forgot Account" option when logging in.
Why is the program telling me that my preferred user name is taken while I'm creating a new account?
All user names must be unique to help keep track of individual users. If your preferred user name is already taken by another user, simply select another user name.
How can I remove a location from my user profile?
You may edit your account information including your locations by clicking on the "My Account" link at the top of the page.
I was not able to print my certificate when I performed the Husky Online Orientation. How do I print it now?
Using a computer with a printer, log back in to the Husky Online Orientation. Once you have logged in, you will be presented with your certificate.
Can I sign up a group of people to view the Husky Online Orientation at once?
No, the Husky Online Orientation is individual based. Each person will have to do the orientation separately.
The video has frozen. What do I do?
Try clearing your browser cache, closing your browser, opening your browser and re-logging in to the orientation to see if it will allow you to continue.
My internet connection is through wireless air card, satellite or dial-up. Why are the videos freezing?
None of these internet connections are optimal for viewing large amounts of video content.
I'm running Citrix on my computer and the Husky Online Orientation has no sound. What do I do?
In the past users have experienced problems with the audio in the Husky Online Orientation while they are logged in with Citrix. Please try accessing the orientation from outside of Citrix to resolve the audio issue.
Will I have to restart the Husky Online Orientation if I log out?
The Husky Online Orientation keeps track of all completed modules. When you log back in, the orientation will start off at your first unfinished module.
Am I required to complete Site Specific Orientations to work at a Husky Energy building or worksite?
Yes. If any of the locations you have signed up for have Site Specific Orientations then you are required to complete all of these orientations in order to work on Husky Premises. The program will clearly indicate when you have Site Specific content to complete once you are done the general Corporate Orientation.